Terms & Conditions, Privacy and Postage

Terms & Conditions

YOUR ORDER

  • Your order will be posted to you within 2 business days of receiving your payment.  If for some reason this is not possible, we will be in touch to let you know of any delays.  Orders are typically posted on the same business day.
  • If you choose to pay via direct deposit, please send us an email to advise your payment has been made so we can keep an eye out for it.  Sending us a screenshot of your deposit will assist us in speeding up your order.

YOUR PRIVACY

Lite Spikes values our own privacy and we feel the very same way about yours.  We will not knowingly distribute or sell your information to anyone or third party - ever!

POSTAGE OPTIONS

Lite Spikes is based in Regional NSW.  Postage times from our area often differ to the postage times afforded to larger city areas.  We will guarantee to have your order in the mail to you within 2 business days of placing your order.  As we are sure you can appreciate, we have no control over how long it takes Australia Post to deliver your order to you once it has left our hands.

We offer several postage options to give you the flexibility to choose how you would like us to send your order to you.  We recommend choosing an option that includes tracking.

Standard Post is the cheapest option.  We can get up to 8 bags delivered at the standard rate of $2.50.  For orders of 9-16 bags the cost of standard post is $3.50.
Please note, there is NO tracking or insurance with standard post.  

Registered Post is our recommended option for orders up to 8 bags.  The cost of Registered Post is $6.50 which includes online tracking and up to $100 insurance.

Express Post Signature On Delivery - Australia Post will not guarantee overnight delivery using Express Post from our location and there is no insurance included with it.  Cost $6.50.

Fastway Couriers is another option that any of our customers can choose and will be used for large orders.   Fastway offers comprehensive online tracking.  Cost of a Fastway satchel is $8.50 within their delivery network.  If you are outside of the Fastway network please get in touch with us to discuss other delivery options for you.